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Registration Help
  • How can I get instructions for registering online?
  • Why does it say that my License ID is incorrect?
  • I never received my License ID after registering.
  • I am reinstalling and it will not accept my License ID.
  • I have lost my original Registration Key, how can I obtain it again?
  • I don't have Internet access on the computer I want to register.
  • I still need help, I need to contact Software602 Support.
  • Questions and Answers

    How can I get instructions for registering online?
    All Software602 products require online registration after 30 days.
    Please select your product below to view the registration instructions:
    Current products

  • Print2PDF 7.0
  • Print2PDF 7.0 Server Edition
  • Print2PDF 7.0 Conversion Server
  • 602LAN SUITE 5.0 Groupware
  • 602PC SUITE 4.2
  • eDock Server 2.1

    Previous products

  • 602LAN SUITE 2004
  • 602LAN SUITE 2004 Anti-virus Edition
  • 602LAN SUITE 2004 Content Filter
  • 602LAN SUITE 2004 ActiveReports
  • Print2PDF 6.1
  • Print2PDF 6.1 Server Edition
  • Print2PDF 5.0
  • Print2PDF 5.0 Server Edition
  • Print2PDF 4.1 Server Edition
  • 602PRINT PACK 5.0
  • 602PRINT PACK 4.1
  • 602PRINT PACK 3.0
  • 602Pro PRINT PACK 2002
  • 602Pro PRINT PACK Multi-user 2002
  • 602Pro LAN SUITE 2003
  • 602Pro LAN SUITE 2002

  • Why does it say that my License ID is incorrect?
    Please be sure you are copying (CTRL+C) and pasting (CTR+V) it from the original e-mail as the instructions suggest. It is extremely easy to mistake the number zero for the letter "O". It is virtually impossible that the License ID is incorrect, as it is computer generated without human intervention. 99% of all License ID errors are caused by user error. Also, be sure you are entering the License ID and not the Registration Key into your software.

    NOTE: The License ID will only work on the computer that you used for registration.

    I never receive my License ID after registering.
    This means one of two things, for unknown reasons our e-mail did not reach you yet, or you typed in the wrong e-mail address. If you are on AOL or a similar service, be sure you do not have spam prevention enabled as it has been known to reject the e-mail containing the License ID. You can go to the Support website and log in using your e-mail address and the password you chose during registration and retrieve your License ID via our Registration Manager.

    I am reinstalling and it will not accept my License ID.
    Registration is only good for one computer (with the exception of Multi-user products). If you reinstall your operating system or want to move your Software602 product to another machine, you will need to deactivate your current registration and then re-register using your original registration key. If you do not have your original registration key, you may have it e-mailed to you by logging into the Support website and click Registration Manager or Order History.

    I have lost my original Registration Key, how can I obtain it again?
    If you have already registered your product online in the past, you can retrieve all your License ID's and Registration Key's via our Registration Manager by logging into the Support website. It also features one-click deactivation in case you need this information for a reinstallation. If you have not registered before, you will need to contact the organization you purchased the software from. People who have purchased directly from Software602's website can use the Find an Order service or login to the Support website and click Order History.

    I don't have Internet access on the computer I want to register.
    You can still register from any computer with an Internet connection by going directly to the Product Registration page. You will need the Product ID from the software ON THE PC YOU ARE TRYING TO REGISTER as well as the Registration Key you were given when you purchased the product. Multi-user products do not require a Product ID and can be registered here.

    I still need help, I need to contact Software602 Support.
    If you still can not register your Software602 product, please submit a ticket.
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