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602PHOTO SUITE 4.1 User Forumforum home | rss | search | terms of use
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Scanner
  Posted by  Edward Kelso  on Friday, November 07, 2003 at 12:18:43 PM (EST)
My HP scanner says it's being used by another application (Photo Suite 4.0) & I can't use it alone. How do I disengage without deleting Photo Suite?
Thanks, Ed
  Posted by Merv Russell  on Saturday, November 15, 2003 at 2:35:59 AM (EST)
Hi Edward
Does the error message read. "The application is currently in use or unavailable. Close any open programs and try again."
This is a recognised fault and the fix is on HPs web site. I find the site difficult to find my way around and can't raise it again. Briefly don't double click on an icon and TSRs can cause the fault. I have an HP2300c scanjet and now use a third party application which is a vast improvement and is the recommended last resort.
Merv Russell
  Posted by Merv Russell  on Friday, November 21, 2003 at 1:16:52 AM (EST)
Hi Edward,
How is the problem scanner now?
Any progress made in the last week

Merv R
  Posted by Edward Kelso  on Saturday, November 22, 2003 at 11:48:15 PM (EST)
Merv, Thanks for your help. I uninstalled & reinstalled program & it now works. Thanks for your response, Ed
  Posted by Edward Kelso  on Saturday, November 22, 2003 at 11:49:40 PM (EST)
Merv, Forgot to ask, what is your 3rd party program. Thanks, Ed
  Posted by Merv Russell  on Sunday, November 23, 2003 at 1:35:34 AM (EST)
Hi Ed
Pleased hear you sorted it out.
Am using Omnipage, and there's so much more scope. Fantastic programme, was my last resort.
Regards
Merv R
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