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 Posted by
Ed Gilbert
on Sunday, August 10, 2003 at 6:28:37 PM (EST)
I purchased a license for pro plus at a point in the past. I was unable to install or use the software (the free and the plus) because there was a glitch in my windows registry. I contacted support with some difficulty and whomever tried to help but I was not able to get past the glitch. The program remained uninstalled until I had a crash which required re-formatting so, I no longer had/have the registry glitch. Also lost when I crashed was my email record of my 602 plus registration code. I know I'm on record with 602 because I still get e mail that recognizes me as a registered licensee of the plus version, except that I can't access anything. I'm trying now to get past what seems to me to be a very obstructionist support front end. Can anyone reading this tell me how to reup my regawhatsis. I paid for the plus version and have never been able to use either the 602 suite or +. I will be very appreciative of any help anyone has to offer.
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 Posted by
Roman Misoshnik
on Tuesday, August 12, 2003 at 9:58:16 PM (EST)
Ed, have you tried sending email to sales Dept. It seems to work
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Posted by
Ed Gilbert
on Tuesday, August 12, 2003 at 10:41:10 PM (EST)
I guess I'm just a bozo. I now see a "purchase support" link that may actually put me in touch with the right person. I will try it. Thank you (bozo) Ed
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Posted by
Ed Gilbert
on Tuesday, August 12, 2003 at 10:51:29 PM (EST)
I guess I'm gunna hafta ask nice since that didn't work (unless you were suggesting that I pay $49.00 for "e mail support") I'm sure that's not the case so; can you please tell me how to contact 'sales'? Do you have or can you tell me where to find the eddress for sales? Thanks for the reply, I'm really only looking for a way to reach somebody. Ed
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Posted by
Roman Misoshnik
on Thursday, August 14, 2003 at 9:25:45 AM (EST)
Hey Ed,
try this email:
orders@software602.com
Hope it helps
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Posted by
Robert Smith
on Thursday, August 14, 2003 at 10:13:14 AM (EST)
Actually, you can email "sales@software602.com" and ask for them to resend your sales receipt.. That has your registration key on it.
Simple as that. And free.
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