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602Pro LAN SUITE 2002 User Forumforum home | rss | search | terms of use
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Incoming Connections and Faxes on same line
  Posted by  Florian Gottlieb  on Tuesday, June 17, 2003 at 8:35:56 AM (EST)
Hi Everybody,

I'm using Lansuite 2002 on a small Win 2k Server. As we want to forward incoming faxes to our users by mail, lansuite was the perfect solution. But there's a problem: We use the same (modem)-line to enable dial-in into our server (using Win 2k's "Accept incoming connections"). All incoming faxcalls are disconnected after some seconds, because windows does not recognize, that the faxes are handled by lansuite.

Can anybody help?

Thank you,

Florian Gottlieb
  Posted by Robert Smith  on Tuesday, June 17, 2003 at 10:50:52 AM (EST)
Check out this KB topic:

http://support.software602.com/kb/view.aspx?articleID=576
  Posted by  on Friday, June 20, 2003 at 6:46:29 PM (EST)
The only way I've figured out to do this is to have 2 modems and a fax switch ro send the fax call to the fax receive modem. Remove the modem used for faxing from the RAS list. In Lansuite, select the fax modem as it's modem. If you have a dial-up, Lansuite allows you to select one modem for email/proxy and another for fax. Works great.
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