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602Pro LAN SUITE 2002 User Forumforum home | rss | search | terms of use
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Mail getting problems
  Posted by  Edvardas Remeika  on Thursday, April 24, 2003 at 3:40:22 AM (EST)
Here is my problem:
have server with win2000profesional, IIS, lansuite,NortonAntivirus, and firewall (same problem with closed firewall).
have domain, and 5 users, i can send mail from my users (user1@mydomain.com), but doesnt get mail.
When i'm sending mail from smth@hotmail.com, got message that mail user1@domain.com doesn't exist.Same problem even if i do reply to the i got from user1@mydomain.com.
Also i can get mail only from local users - if i send from user1@mydomain.com to user2@mydomain.com.

also i have installed lansuite in other company server, with same characteristics (only firewall is other) and here is logs from other company lansuite"
10:37:12 am SMTP: Requesting MX records for domain 'mydomain.com'...
10:37:12 am SMTP: MX records for domain 'mydomain.com'found.
10:37:12 am SMTP: [2] Searching for 'mail.mydomain.com'...
10:37:12 am SMTP: [2] Host 'mail.mydomain.com' not found (Winsock: No data record available).

also when i ping to mail.mydomain.com - unknown host
when i ping mail.othercompany.com - everything allright

thanx in advance
  Posted by Robert Smith  on Thursday, April 24, 2003 at 9:47:36 AM (EST)
You have to register "mydomain.com" with a registar to use it. Once you have done that, you need to get the domain forwarded to your computer. Services like TZO provide these kinds of services.
  Posted by Edvardas Remeika  on Friday, April 25, 2003 at 1:28:03 AM (EST)
domain is registered. "www.mydomain.com"
works fine, and ftp works.
  Posted by Randy Holloman  on Friday, April 25, 2003 at 8:55:36 AM (EST)
Maybe your ISP mail server is not named mail.x.x . Some mailservers have other names, like SMTP.x.x and POP.x.x

Check with your ISP for correct mailserver ID
  Posted by Carl Pullen  on Friday, April 25, 2003 at 10:27:28 AM (EST)
You may not be able to send out mails via the ISP. British Telecom (UK) have blocked any mail servers sending mail over their network, unless a static IP address is in place.

Prior to a static IP address, the error was the MX not found.

A workround is to use another service to send e-mails via their SMTP protocol.
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