| What has happened at Software602 |
 Posted by
David Kusner
on Tuesday, June 09, 2009 at 6:35:10 AM (EST)
Guys, what happened, have you closed the US office, where are the the persons we used to deal with. I have been a long term reseller since 2003.
Please some one contact me and let me know what is going on. We still have many customers using your product that needs upgrades and renewals.
|
 Posted by
Doug Lynch
on Friday, June 19, 2009 at 1:57:20 PM (EST)
any word? Do I need to start looking for new software?
|
Posted by
Manish Ashar
on Monday, June 29, 2009 at 12:09:57 PM (EST)
Recently in the development of e-commerce system, we noticed that in the page of "How to buy", earlier link of "Find Local Partner" is missing.
Over period of time, Software602 has developed large amount of partners. Even there has been ceritification programmes of partners. The partners provided Sales and Support activities for various products of Software602.
Prospective customers not being able to know about local partner would affect their sale.
In the recent change it observer that all sales would get channelised thry e-commerce system and will leave nothing for the partners to sell.
We suggest you to look again in the change in policy and provide balanced playing field for all.
Manish Ashar
PiXEL WebWare
manish@pixelwebware.com
|
Posted by
Support Support
on Tuesday, June 30, 2009 at 8:26:46 AM (EST)
Dear Manish,
whole product scope as well as our business partner network is currently under revision in coordination with development plans of our company. We are not able to answer your questions and fulfill your requests as all our activities in frame of business partners have been temporarily stopped.
I will inform you immediately when there is anything interesting for you to know.
Regards,
Vaclav Dvorak
|
Posted by
David Kusner
on Wednesday, July 01, 2009 at 4:53:11 AM (EST)
Manish, I agree with you completely, I was very shocked about this as well as a large part of our business was grown on the back of the Software602 products over the years.
I find it extremely insulting and un-professional, they way in which they have handled this situation. I have lost all respect for this company.
I even had paid orders that were waiting to be completed and the carpet was pulled out from under us!
|
Posted by
Barry Kucher
on Monday, October 05, 2009 at 11:51:27 PM (EST)
We have been very lucky and have not needed Tech Support for Groupware since we installed in late January.
Is there still Technical Support? Now I am very worried. I have put 3 of my biggest customers on Groupware.
I would hate for my reputation to be tarnished because of the lack of support from Software 602 if I need it.
Barry Kucher
www.411tech.org
|
Posted by
Manish Ashar
on Tuesday, October 06, 2009 at 2:48:30 AM (EST)
If you guys feel that we need to start our own forum to support technical queries of partners (like us) and customers, we can do so.
Think about it.
The company has marked a reply that they may start Partner programme soon but we have not heard from them in any time sofar.
Manish
|
Posted by
David Kusner
on Tuesday, October 06, 2009 at 3:40:59 AM (EST)
I agree lets do it, lets get a support page of our own going. In my opinion, I don't believe that SOFTWARE602 is even still in business any more even though this web site is up.
I have sold many installations over the last 7 years and I was very shocked to find out that they have stopped the product.
My email address is david@kustek.co.za, any of the other resellers out their that are interested in getting our own forum going lets do!
|
Posted by
Michael Hanscom
on Wednesday, October 07, 2009 at 10:00:33 AM (EST)
Premsyl Pech, the CEO of Software602 appears to have started a new company in 2009 called BinaryNow. They have a website at www.binarynow.com.
Perhaps you can get in contact with him through that website.
|
Posted by
Manish Ashar
on Thursday, October 08, 2009 at 4:00:27 AM (EST)
Yes, BinaryNow.com has Prin2PDF and KingSoft Office (Remember PCSuite of Software602?)
I am pasting mail that was sent by Software602.com in April-2009.
-----------------
Hello Manish,
I am contacting you since you are a previous Software602 Reseller.
Are you still looking for an alternative to Microsoft Office for your customers?
Still have customers using the discontinued 602PC SUITE?
Software602 has tested many alternatives to Microsoft Office to find the perfect replacement for the discontinued 602PC SUITE. The winner is Kingsoft Office 2009.
Learn more here: http://www.binarynow.com/
BinaryNow is accepting reseller applications. You can apply here:
http://www.binarynow.com/resellers/
Sign-up now and receive these great benefits:
- Generous price discounts (earn up to a 20% margin)
- Presales assistance
- Priority technical support via e-mail
- Periodic newsletter updates
- and more...
Enjoy,
Brandon Sturgeon
Technical Sales
Software602, Inc.
www.software602.com
sales@software602.com
-----
|
Posted by
Michael Hanscom
on Thursday, October 15, 2009 at 11:00:01 AM (EST)
I heard back from the Software602 Sales Department today that LanSuite Groupware 6 will be discontinued in the next 2 to 3 months. The parent company in Czech Republic is discontinuing Groupware worldwide. You will be able to renew your Anti-Virus subscription for the next 2 - 3 months.
He also told me that they are preparing an upgrade campaign to allow owners of LanSuite 2004, Groupware 5 and Groupware 6 to change over to Merak / IceWarp Server.
Their USA website is http://www.icewarp.us
I still have to check them out. If anyone knows anything about the IceWarp software, please reply to this post.
Thanks
|
Posted by
David Kusner
on Thursday, October 15, 2009 at 2:15:24 PM (EST)
I was first told about the ice-wrap products from Software602 about 4 months ago, when i first inquired about the current status of the company and the Lan suite product.
I was told that they are going to switch to the ice-wrap product, but i looked at it and it is almost 10x the cost of any equivalent LAN Suite implementation. May as well use MS Exchange.
Any how i have given up on this product and i am going to the launch of the new MS Exchange server next month.
|
Posted by
David Kusner
on Thursday, October 15, 2009 at 2:46:48 PM (EST)
Just checked again to be sure:
Ice wrap 25 user $2000
602 Groupware 25 User $850
|
