| Unable to print using the Print2PDF icon- Firefox |
 Posted by
Maureen Knight
on Saturday, January 03, 2009 at 10:47:42 AM (EST)
I have the same problem with Firefox also as stipulated just for Internet Explorer. It has been working perfectly well in IE previously & I was hoping using Firefox might enable me to use Print2PDF again.
Anyone else have this problem or reckon it could be caused by the IE updates?
Below is the troubleshooting extract which didn't work for me.
(KB1036: Unable to print using the Print2PDF icon or the Print button in Internet Explorer when using Windows Vista
This is a known issue with the software and has to do with the Protected Mode feature included in Internet Explorer 7 in Windows Vista. Depending on how you choose to print, you may receive an error message, or the print dialog may simply not appear. To correct this issue, you will need to disable Protected Mode in your browser.
This issue only occurs in Internet Explorer, you should be able to print using an alternative browser such as Mozilla Firefox or the Opera Browser without any difficulty.)
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 Posted by
Maureen Knight
on Monday, January 05, 2009 at 2:58:17 AM (EST)
I wasn't able to find a solution so I have reinstalled Print2PDF & it's fine now.
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