| Outlook 2003 SP3 - LS2004 0x800CCC81 |
 Posted by
MichaelJ.H. Davies
on Thursday, November 06, 2008 at 9:01:56 AM (EST)
Having just migrated my Lan Suite 2004 installation to a new computer, I'm now having problems using LS2004 to send (SMTP) e-mails. Both my Outlook and LS2004 are installed on the same laptop computer - a configuration I've been using for the past 4 years without problems.
My user account on LS2004 is my first name (without domain name); I have registered my domain name in LS2004. Outlook is able to log in to the account for POP3 mail retrieval without problems.
When I 'Test Account Settings' in Outlook, it works fine - no failures. However, when I try to send (SMTP) e-mails, I get a failure message: ... Sending reported error (0x800CCC81) - 'Unknown error 0x800CCC81'.
I have double checked the settings and the reply address in the message being sent and find nothing wrong.
Outlook is able to send the same message (using the same reply address) via my ISP's e-mail server without problems (but then I don't have the advantage of having the message logged by LS2004).
Any suggestions as to what the source of the problem might be and how to fix it?
Regards,
Mike
PS I'm not really interested in upgrading to the current Lan Suite since I'm in an SOHO environment and find it does not really suit my needs (I have tried it).
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 Posted by
Jimi Gooding
on Thursday, November 06, 2008 at 9:39:27 AM (EST)
What does your e-mail address look like in the configuration for outlook and in the lan suite software?
Did a quick search for you for this error and it looks like it could be a non-compliant e-mail address like "some.name.@yourdomain.com". the period after "some.name" could be the problem as it doesn't comply with RFC standards, even though some mail servers accept it anyway.
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Posted by
MichaelJ.H. Davies
on Thursday, November 06, 2008 at 4:05:33 PM (EST)
Ok - after a lot of trials, I am convinced this is an MS Outlook issue and NOT LS2004 after all.
It seems that MS Outlook with SP3 will not send messages if the User Information > E-mail address is not a full e-mail address with format 'xyz@some_domain.abc'. The 'xyz' needs to have a user account ID 'xyz' in LS2004.
This is a change from what was possible before. It used to be possible to just enter the LS2004 user account ID as the E-mail address in the Outlook e-mail account configuration. Although Outlook did complain when saving the account settings, it was accepted and worked.
(Anyway, thanks for the interest and advice, Jimi).
/ Mike
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