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Print2PDF 7.0 User Forumforum home | rss | search | terms of use
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An error has occurred and printing has failed.
  Posted by  Michael Foley  on Monday, June 02, 2008 at 2:43:39 PM (EST)
I get the follow error when printing via citrix: "An error has occurred and printing has failed." The error happens regardless if its a user or admin logged directly into the server. The program worked when first installed a month ago but stopped working sometime between then and now.
Any suggestions?
  Posted by Robert Smith  on Thursday, June 05, 2008 at 9:48:04 AM (EST)
You probably need to reinstall. Uninstall the application then follow the instructions here http://support.software602.com/kb/view.aspx?articleID=1056 and then reinstall.
  Posted by Michael Foley  on Thursday, June 05, 2008 at 10:01:46 AM (EST)
When reinstalling should I install using change user /install?

This is a citrix environment.
  Posted by Robert Smith  on Friday, June 13, 2008 at 8:49:00 AM (EST)
You should install it as an administrator, following the instructions in the Citrix guide (check knowledge base)
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