| What is the purpose of User Group for ? |
 Posted by
Ng Khaikeong
on Friday, December 07, 2007 at 11:59:53 PM (EST)
Forgive me to ask such question.
After I tried this product, I really don't know why have to create a User Group, such as Finance, Marketing, Production ... etc.
After assigned a user as a member of a Group, what benefit can we get? does we can sent a mail to all users those under the specify group for example finance@mycompany.com ?
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 Posted by
Barry Kucher
on Saturday, December 08, 2007 at 7:33:36 PM (EST)
The way it works is this...Let's say you have 5 people in 'Finance'. You would put all 5 people in the 'Finance' group. Then if you want to send an email to the entire finance department, you can send an email to finance@yourcompany.com.
If you are migrating from LS2004, your users ALIASES are still there, but groups are much easier to work with.
Barry Kucher
http://www.411tech.org
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Posted by
Ng Khaikeong
on Friday, December 14, 2007 at 4:38:46 AM (EST)
I had tried to send by finance@mycompany.com this time, I monitor the activity log, I saw the server strict sent to external instead delivered to local user group.
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Posted by
Robert Smith
on Tuesday, December 18, 2007 at 9:11:38 AM (EST)
It's because there is no address called "finance@mycompany.com". Groups are just a way of organizing users, and you can't e-mail the groupname@thedomain.tld like you're trying to do. If you want to do that, I believe the only way to do it is to it is to set up a user account called "finance", then add aliases for all users you wish to get that mail.
Alternatively, you can send email to a contact group in Outlook or the Groupware client.
This knowledge base explains how to create a distribution list in Groupware and make it a public contact/group:
http://support.software602.com/kb/view.aspx?articleID=1078
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