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602LAN SUITE 2004 User Forumforum home | rss | search | terms of use
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Content Filter not working
  Posted by  Derek Neil  on Wednesday, August 08, 2007 at 7:00:36 AM (EST)
I recently purchased Content Filter to add to our existing LanSuite installation, but try as I might I cannot get it to actually filter any content! I have enabled "Proxy Authentication Required" & "Check HTTP Proxy Requests with Content Filter". I have set up a Rule to filter 22 catagories, turned up the sensitivity to maximum, and added myself as the user it applies to (as well as my static IP address for good measure). I have added specific URL's to the Blacklist and added my username and IP address there too. I then open IE6 on my client pc and get a login prompt - so far so good. However, I then watch Lansuite's status screen as all the bad URL's scroll past as they are served up to my client pc.

I have read and re-read the manual, Knowledge base, and User Forum and tried out most of the suggestions relating to similar problems but without success.

NAT is off (unchecked) and client IE settings are manually set to use the Proxy. All client IP addresses are static.

Any suggestions as to where to look next? I saw a comment about re-installing Lansuite (it is currently on the latest version) - but I do not relish having to re-configure it for our 25 users if this will not definitly solve the problem.
  Posted by Peter Crown  on Friday, August 10, 2007 at 11:20:10 AM (EST)
If you just purchased the product, then submit online ticket to talk directly to support specialist. Content filter works fine. My recommendation to set up sensitivity to default, then make a decision if you want to use a login to proxy or ip filter for content filter. You may have some misconfigured rules, and that is why blacklisted URL is accessible. My suggestion is to remove them, setup content filter to all user, restart 602LAN SUITE then test the access to the blacklisted URL again. In the log file you should see a content filter activity when you browse. Do you?
  Posted by Derek Neil  on Friday, August 10, 2007 at 12:14:54 PM (EST)
"If you just purchased the product, then submit online ticket to talk directly to support specialist."

I have just purchased the Add-on, not the whole product - this is out of support period.

"Content filter works fine. My recommendation to set up sensitivity to default, then make a decision if you want to use a login to proxy or ip filter for content filter."

I only raised the sensitivity after I found it wasn't working to see if this had an effect. It didn't.

"You may have some misconfigured rules, and that is why blacklisted URL is accessible. My suggestion is to remove them, setup content filter to all user, restart 602LAN SUITE then test the access to the blacklisted URL again. In the log file you should see a content filter activity when you browse. Do you?"

I won't set it to "all users" until I have tested it for a single client pc. I see no Content Filter activity whatsoever, though I do see the Proxy Logon, and it rejects bad passwords, but then serves web pages so that part is not working correctly either.

The rules I have set are to exclude all 22 catagories for 1 specific user name and also the IP address of that user's pc.

Can anyone offer advice further to this and re my comment about re-installing the product - will I lose all the configuration settings?
  Posted by Peter Crown  on Friday, August 17, 2007 at 2:49:44 PM (EST)
No you will not, but I am afraid the problem may be in the settings. Here is some guide, how to set it up.

http://www.software602.com/602lan-suite/use-proxy-authentication-and-602lan-suite-content-filter-to-provide-multiple-levels-of-filtering/

http://www.software602.com/602lan-suite/integrate-filtered-proxy-and-unfiltered-nat-access-with-602lan-suite-content-filter/

Also check your log file for "CONTENT FILTER: The Content Filter started", message to be sure, that you content filter is activated.

  Posted by Derek Neil  on Tuesday, September 11, 2007 at 10:05:16 AM (EST)
I have now got the Content Filter working. I re-installed a copy of LanSuite over the existing install but nothing changed. I then installed a fresh copy of Lansuite onto a new machine & the Content Filter worked immediately. I therefore figured it related to the setup on the existing machine and started looking at the .ini files. Sure enough, the socksdll.ini file seems to be missing a complete section - [Main], which contains, amongst other things, the switch for the Content Filter add-on. I added some lines to the .ini file and Content Filter started working after a LanSuite restart.
  Posted by Peter Crown  on Wednesday, September 12, 2007 at 2:02:02 PM (EST)
It makes sense. When you istall 602LAN SUITE to the folder where you have a previous version, the installation will not update your ini files, only clean install creates them.
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