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602LAN SUITE 2004 User Forumforum home | rss | search | terms of use
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cant send email trough my isp smtp
  Posted by  Francisco Barrios  on Friday, March 02, 2007 at 10:27:55 PM (EST)
Hi
I've installed lansuite 602 2004 on a win xp pro sp2,
everything runs fine, but i can't send smtp mail.
this is the message on the server listing

"9:23:23 PM SMTP: Processing 365b52f9 message...
9:23:23 PM SMTP: [2] Searching for 'smtp.hughes.net'...
9:23:23 PM SMTP: [2] Connecting to 'smtp.hughes.net' (64.97.131.50:25) ...
9:23:23 PM SMTP: [2] Connection to 'smtp.hughes.net' failed.
9:23:23 PM SMTP: Failed to send 365b52f9 message. Next attempt to resend in 1 minutes"
any idea/suggestions?
  Posted by Bert Vanvelthuijsen  on Saturday, March 03, 2007 at 3:12:25 PM (EST)
Hi,

I use 692LAN some months now. Since one week I have the same problem. See below. I checked Spamhaus.com for listing my IP. It is not registered. Could last last update of Windows XP be the source of the problem?

12:17:05 SMTP: [2] '192.168.1.65' [192.168.1.65] connected.
12:17:05 SMTP: [2] SMTP connection to '192.168.1.65' established.
12:17:19 SMTP: [2] Routing message through 'D:\Program files\Software602\602LAN SUITE\io\internet\35552e27.dat'.
12:17:19 SMTP: [2] Message routed (979 B).
12:17:19 SMTP: [2] SMTP connection to '192.168.1.65' properly terminated.
12:18:02 SMTP: Processing 35552e27 message...
12:18:02 SMTP: Requesting MX records for domain 'wanadoo.nl'...
12:18:02 SMTP: MX records for domain 'wanadoo.nl' found.
12:18:02 SMTP: [2] Connecting to 'smtp-in.wanadoo.nl' (193.252.22.235:25) ...
12:18:23 SMTP: [2] Connection to 'smtp-in.wanadoo.nl' failed.
12:18:44 SMTP: Failed to send 35552e27 message. Next attempt to resend in 10 minutes.
  Posted by Francisco Barrios  on Sunday, March 04, 2007 at 6:38:53 PM (EST)
I don't think is the xp.... because when I sent a message from outlook without pass 602lan suite proxy, the message go out with out any problem.... so I think that we have something not well configured to send mails
  Posted by Robert Smith  on Monday, March 05, 2007 at 9:52:35 AM (EST)
What does the actual bounce message say?
  Posted by Francisco Barrios  on Monday, March 05, 2007 at 10:19:10 AM (EST)
on server listing:

9:23:23 PM SMTP: Processing 365b52f9 message...
9:23:23 PM SMTP: [2] Searching for 'smtp.hughes.net'...
9:23:23 PM SMTP: [2] Connecting to 'smtp.hughes.net' (64.97.131.50:25) ...
9:23:23 PM SMTP: [2] Connection to 'smtp.hughes.net' failed.
9:23:23 PM SMTP: Failed to send 365b52f9 message. Next attempt to resend in 1 minutes

no other message appears
  Posted by Very[d] India  on Tuesday, March 13, 2007 at 1:55:36 AM (EST)
Please make sure to inquire about "MY ISP requires authentication to send email". Most ISPs do it.

It works like this... when you are trying to "send" an email message, the SMTP server wants an authentication. As a generic rule, your POP3 username and password are used for this purpose (i.e. same as your incoming un/pwd).

You will then need to specify this in you LS settings so that SMTP server does recognize your connection to it for sending the emails.
  Posted by Angus Adigun  on Saturday, March 24, 2007 at 1:55:43 PM (EST)
I'm experiencing the same problem -

17:46:11 SMTP: Processing 32ef2f3e message...
17:46:11 SMTP: [3] Searching for 'smtp.eclipse.co.uk'...
17:46:11 SMTP: Processing 32ef3084 message...
17:46:11 SMTP: [4] Searching for 'smtp.eclipse.co.uk'...
17:46:11 SMTP: Processing 32ef315d message...
17:46:11 SMTP: [5] Searching for 'smtp.eclipse.co.uk'...
17:46:11 SMTP: [3] Connecting to 'smtp.eclipse.co.uk' (82.153.251.1:25) ...
17:46:11 SMTP: [3] Connection to 'smtp.eclipse.co.uk' failed.
17:46:11 SMTP: Failed to send 32ef2f3e message. Next attempt to resend in 5 minutes.
17:46:12 SMTP: [4] Connecting to 'smtp.eclipse.co.uk' (82.153.251.1:25) ...
17:46:12 SMTP: [4] Connection to 'smtp.eclipse.co.uk' failed.
17:46:12 SMTP: Failed to send 32ef3084 message. Next attempt to resend in 5 minutes.
17:46:12 SMTP: [5] Connecting to 'smtp.eclipse.co.uk' (82.153.251.1:25) ...
17:46:12 SMTP: [5] Connection to 'smtp.eclipse.co.uk' failed.
17:46:12 SMTP: Failed to send 32ef315d message. Next attempt to resend in 5 minutes.

I have tried specifying 'my ISP requires authentication' but that make no difference. To check usernames/passwords, I tried connecting directly to my ISP using OE and was able to send/receive. I have also tried sending without using my ISP and got the following

17:53:50 SMTP: [4] Connecting to 'mx2.hotmail.com' (65.54.245.40:25) ...
17:53:50 SMTP: [4] Connection to 'mx2.hotmail.com' failed.
17:53:50 SMTP: [3] Connecting to 'mx3.hotmail.com' (65.54.244.200:25) ...
17:53:50 SMTP: [3] Connection to 'mx3.hotmail.com' failed.
17:53:50 SMTP: [3] Connecting to 'mx4.hotmail.com' (65.54.245.104:25) ...
17:53:50 SMTP: [3] Connection to 'mx4.hotmail.com' failed.
17:53:50 SMTP: [3] Connecting to 'mx1.hotmail.com' (65.54.244.8:25) ...
17:53:50 SMTP: [3] Connection to 'mx1.hotmail.com' failed.
17:53:50 SMTP: Failed to send 32ef3084 message. Next attempt to resend

Any ideas?

Thanks Angus
  Posted by Francisco Barrios  on Saturday, March 24, 2007 at 2:03:31 PM (EST)
I think maybe it's an XP problem....after several attempts I decided to change my operating system and guess what?? ...on the 2000 profesional server works perfect!!!! ...using same configuration than XP
  Posted by Angus Adigun  on Saturday, March 24, 2007 at 2:21:55 PM (EST)
Unfortuantely I'm not running XP - I've tried Win 2K and 2K3 and they both behave the same way :-(
  Posted by Very[d] India  on Tuesday, March 27, 2007 at 9:06:39 AM (EST)
HI,

IT is definitely an authentication problem. PLease observer:

9:23:23 PM SMTP: Processing 365b52f9 message...
9:23:23 PM SMTP: [2] Searching for 'smtp.hughes.net'...
9:23:23 PM SMTP: [2] Connecting to 'smtp.hughes.net' (64.97.131.50:25) ...
9:23:23 PM SMTP: [2] Connection to 'smtp.hughes.net' failed.
9:23:23 PM SMTP: Failed to send 365b52f9 message. Next attempt to resend in 1 minutes"

The 2nd last line says "Connection to *****.*** Failed" This means your un/pwd isnt being acepted and the SMTP connection is hence terminated from your ISP SMTP server.

PLease make sure about ALL the settings in ur LS for email and for conecting to ur ISP mail server.

IT wil be helpful if you could provided all such setting under relevant tabs in LS.

P.S: u may prefer to gv me the exact usernames u are trying to conect with, as you have configured them in LS... i.e. with/without domain name, smtp.pop3 settings, etc. BUT PLEASE I do *not* ask for your passwords!

SPecifying usernames with OR without domain name also makes a lot of difference... some ISP wants full usernames, like some1@somedomain.abc.. whereas some ISP may not need the domain name part. Please specify.

Also, when you are using ur LS.. make sure that WIndows-provided POP3 and/or SMTP services are DISABLED. PLease refer to your specific OperSys. services/manuals. They can be found at support.microsoft.com.

Yet, if all fails or things bounce up, let me know further. Maybe we can do a Remote Screen/Desktop Share (IF YOU WANT IT THAT WAY) to fix this. (again.. IF *YOU* are OK with this).

Cheers,
rHoney.
  Posted by Angus Adigun  on Thursday, March 29, 2007 at 6:31:15 AM (EST)
I have confirmed with my ISP that NO authentication is required to connect to their SMTP server. The windows SMTP server is disabled (POP service not installed). The only entries under the advanced SMTP settings concern the resend intervals. On the SMTP tab, I have ticked SMTP server (rather than SSL SMTP server), and only alllow relay for verified users - all very straightforward :-)
As you can see, I also attempted to send without using my ISP and get a similar response from every domain i try to send to - you can see what happened when i tried to send to a hotmail address.
Would be happy to allow remote access :-)

Cheers Angus
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