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602LAN SUITE 2004 User Forumforum home | rss | search | terms of use
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Help with e-mail to fax
  Posted by  Robert Dietz  on Monday, November 13, 2006 at 5:49:18 PM (EST)
I keep getting the following error when I try to send a fax via e-mail it works ok using the client. I am trying to do this via web mail with word attachment.

5:43:54 PM FAX: [0] FileToFax602C : Creating OLE object error. (2804).
5:43:54 PM FAX: [0] Error converting file to fax format - HTML letter : (2804).
5:43:54 PM FAX: [0] Conversion finished - 356E90AA (2804).
5:43:54 PM FAX: [0] Error converting message to fax format.
5:43:55 PM FAX: [0] Disabling C:\Program Files\Software602\602LAN SUITE\io\vystupni\356e90aa.zas
5:43:55 PM FAX: [0] Error converting message to fax format.
5:43:55 PM Fax conversion error (txt:Creating OLE object error. (2804)).
  Posted by Robert Smith  on Friday, November 17, 2006 at 9:34:21 AM (EST)
http://www2.software602.com/kb/view.aspx?articleID=714
  Posted by Doug Scott  on Friday, February 16, 2007 at 1:57:52 PM (EST)
I am getting the same error, except it is for just a plain txt message.

here is a cut and paste of the email notice

For: xxxxxxxxxx@fax
Created: 16/02/2007 12:43:04 PM
Disabled, because it could not be sent.
Error converting message to fax format.
Fax conversion error (txt:Creating OLE object error. (2804)

The kb article mentioned above says to try to use mailto fax instead, but that is what I am using. The messages contains nothing more than a single line of text that says "testing mail to fax".

The server has no extra software on it, no office software.
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