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602LAN SUITE 2004 User Forumforum home | rss | search | terms of use
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Fax OLE crash/inoperative fax queue
  Posted by  Randy Johnson  on Monday, January 30, 2006 at 1:43:20 PM (EST)
In the process of sending 50 or so faxes, one fax generated an OLE error for no apparent reason (all prior faxes had the same attachment type and were sent successfully). Now the fax server makes no dial attempts on any fax in the queue. I've tried restarting the LANsuite service with no effect. Short of restarting the server, is there any way to debug the fax server?

Here is the OLE error:

10:59:54 AM FAX: [1]
10:59:54 AM FAX: [1] START -> FAX : 1-630-893-5010
10:59:54 AM FAX: [1] Preparing number for dialing: '1-630-893-5010' -> '8935010'
10:59:54 AM FAX: [1] 1/ Dialing number 8935010
11:00:06 AM FAX: [0] FileToFax602C : Creating OLE object error. (2804).
11:00:06 AM FAX: [0] Error converting file to fax format - HTML letter : (2804).
11:00:06 AM FAX: [0] Conversion finished - 32F75F27 (2804).
11:00:06 AM FAX: [0] Error converting message to fax format.
11:00:06 AM FAX: [0] Disabling E:\Program Files\Software602\602LAN SUITE\io\vystupni\32f75f27.zas
11:00:06 AM FAX: [0] Error converting message to fax format.
11:00:06 AM Fax conversion error (txt:Creating OLE object error. (2804)).
11:00:06 AM FAX: [0] Converting message to fax - 32F75F28.
11:00:15 AM FAX: [1] Fax identification : 6308935010
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