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602LAN SUITE 2004 User Forumforum home | rss | search | terms of use
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Fax issues
  Posted by  Hinesh Patel  on Monday, July 18, 2005 at 12:08:25 PM (EST)
OS=Win2K Server. 768MB. System only runs Lan Suite and acts as Ras and File Print Server.
I have a USR5699B Internal Win Fax modem. Lan Suite picks up all fax calls after 2 rings

9:51:28 AM FAX: [1] Picking up line.
9:51:33 AM FAX: [1]
9:51:33 AM FAX: [1] START -> Receiving data
9:51:33 AM FAX: [1] Fax calling
9:51:36 AM FAX: [1] Fax identification : 2019020277
9:52:25 AM FAX: [1] Reception interrupted

This happens every time, and we have not been able to receive any faxes. I have spoken to USR and they told me that this modem does not need any special config strings
The spec on this modem is very good and most fax modes are covered. I am not sure what the problem could be. Please help.

PS: I have confirmed that the RAS is not configured to use the fax modem, and the Microsoft Fax service is DISABLED.
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