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602LAN SUITE 2004 User Forumforum home | rss | search | terms of use
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Fax Queue not working
  Posted by  Sam Streger  on Thursday, September 02, 2004 at 11:21:17 AM (EST)
Have the latest version, 5 user on Win2k Server. Inbound faxes work fine. Outbound faxes just sit in the queue doing nothing. No log entries showing the fax queue is working. All is setup correctly. Have used Lansuite for many years and runs great on all my other installs.

Any ideas why this one isn't running?

Thank you.
  Posted by Robert Smith  on Thursday, September 02, 2004 at 11:28:23 AM (EST)
What does the log file say? The log file should tell you exactly what the problem is.
  Posted by Sam Streger  on Thursday, September 02, 2004 at 11:58:51 AM (EST)
That's the bug. Don't see anything in the log. No queue polling either.
  Posted by Robert Smith  on Thursday, September 02, 2004 at 5:21:41 PM (EST)
Nothing in the log and no queue polling means the fax server is turned off. Make sure it's turned on.
  Posted by Sam Streger  on Thursday, September 02, 2004 at 11:48:00 PM (EST)
As I said, all is setup correctly. The fax service IS turned on. It receives faxes perfectly, just doesn't send......
  Posted by Clive Nixon  on Tuesday, January 18, 2005 at 5:20:59 AM (EST)
Had same problem and ended up removing Lansuite including deleting the folder it was installed in and then installing it again and this seemed to fix it. Doesn't appear to check the fax queue for some reason. Don't know whether there was something stuck in a queue somewhere but tried all sorts before resorting to this resolution.
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