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602PHOTO SUITE 4.1 User Forumforum home | rss | search | terms of use
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unable to retrieve photos from digital camera
  Posted by  William Babcock  on Sunday, August 22, 2004 at 6:51:24 PM (EST)
the software does not reconize my digital camera I click on "insert" in the tool bar, then when I click on "from scanner" or "from camera"
my "scanner"comes up in both cases.
will not identify my camera.
I have two other photo software
programs and they both recognize my camera with no problems. I have also tried clicking on the camera icon and then click "select source". shows " no camera or usb disk drive ". the camera is shown in "my computer" under devices.

  Posted by Robert Smith  on Monday, August 23, 2004 at 9:52:35 AM (EST)
This is probably because the camera isn't a TWAIN camera. As such it should create a virtual drive in "my Computer" that will allow you to copy the files from that virtual drive to wherever you would like to put the files.
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