| GPF Lan Suite 2002 - how to restore |
 Posted by
FirstName LastName
on Wednesday, June 16, 2004 at 5:00:25 AM (EST)
Hi,
I've got a LanSuite2002 server which crashed when launched with error msg:
" Lansuite caused a general protection error. The application will now close and an error log is being generated."
There was nothing in particular in the logs.
We reinstalled the software and the server worked fine until some mails were received in a particular mailbox. It crashed again. We reinstalled and opened the mail in Outlook express. There were a few mails with Netsky virus. We deleted these mails and Lansuite could work again.
My question is before doing any reinstallation, a backup of the lansuite folder was done. How can we get back the mails from the old backup?
How can we exclude a particular mailbox which could have some mails with viruses when restoring?
Thanks for helping
|
 Posted by
Jonathan Foster
on Wednesday, June 16, 2004 at 6:05:26 AM (EST)
Ok i dont have 2002 but have used this method in 2003 and 2004. First disconect the computer from the network , or at least make sure no one is checking email. and the internet.
Now in your lansuite folder go to mboxes this shows all the user id given to the user. this can be found in the webadmin/setup/users/user properties.
If you open up a folder (provided the user has mail in his box) you should see a two files with differnet extensions but the same name. you can open one in notepad and see the source of the message including all the text etc and the other one will be meaningless. now find the suspect message(s) and hit delete on both parts.
Im not sure if you can move the messages from one box to another like in your backup case. in 2003/4 all you have to do is install the new installation over the old one and it will keep all the settings users mailboxes etc, same proccess for upgrading from 2003 to 2004
|
|
