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eDock Desktop 2.1 User Forumforum home | rss | search | terms of use
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Edocks File indexing
  Posted by  Tom Nightingale  on Friday, April 02, 2004 at 4:56:32 PM (EST)
Wondering if anyone out there has come across this problem:

When my users add files to the Edock server through their local client tool, specifically excel,word docs and powerpoint presentations they can upload multiple files no witout problems. Then if you need to go and view which files you have uploaded using the client but viewing it through the web, you only see the default windows icon beside the file.

I know the type of file is not the problem here. If the user goes back into Edock through the Web and re-uploads the file through the web interface, the web interface will then recognize the type of file.

The thumbnail icon, however, still says waiting for indexing.

I know my users cannot afford to spend time uploading all of their files via the web client. I have to get the Local Client uploading properly.

My latest test proved that no matter which file a user uploads to the database through the local client, they are certainly able to open the file through the local client because of local file association rules. Howver when they try to open that very same document through the web interface it errors out saying no document found. I know the data is there and is valid data. Wow, please let me know if anyone out there has encountered this problem.
Thanks
(Frustrated) Tom
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