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mytob.er making it through server  (602LAN SUITE 2004)
Posted by Robert Smith on Fri Jun 10 2005 at 4:49:48 PM

Disabling your anti-virus software will allow you to send the file.

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Faxes received not in email  (602LAN SUITE 2004)
Posted by Michel vanderHeijden on Fri Apr 8 2005 at 5:04:53 AM

This was from a fax i just received:

10:43:46 FAX: [1] Picking up line.
10:43:51 FAX: [1]
10:43:51 FAX: [1] START -> Receiving data
10:43:51 FAX: [1] Fax calling
10:43:54 FAX: [1] Fax identifi...

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FAX SPAM - Lack of a CSID  (602LAN SUITE 2004)
Posted by Robert Smith on Fri Apr 8 2005 at 9:29:22 AM

There's no way to do this in the software. Faxes are not checked against the anti-spam or the anti-virus because they generally don't contain either. Maybe you should suggest this as a future enhancem...

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Get Access Violation when opening "Show Users"  (602LAN SUITE 2004)
Posted by Alex Lim on Thu Apr 7 2005 at 10:32:56 AM

I'am also having similar issues.
Suspect might be due to anti-virus program especially when it has detected virus. What anti-virus program are you using?

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Faxes received not in email  (602LAN SUITE 2004)
Posted by Michel vanderHeijden on Fri Apr 8 2005 at 10:39:35 AM

I have a strange situation with receiving faxes. Sometimes LanSuite forgets sending the faxes to my e-mail adress. Eventhough the logfile states that it did deliver a message:


16:12:52 FAX: [1] P...

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0X800CCC15 Error?  (602LAN SUITE 2004)
Posted by Robert Smith on Mon Apr 4 2005 at 10:04:07 AM

0x800CCC15 - Unable to open Windows Socket
0x800CCC15 Fix SOCKET_CONNECT_ERROR Unable to open Windows Socket.

Do you have any anti-virus products or firwall software installed on the client machin...

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Virus Protection Renewal?  (602LAN SUITE 2004)
Posted by John Perry on Tue Mar 8 2005 at 8:35:34 AM

I just purchased a renewal license for the anti-virus portion of Lansuite 2004 but Lansuite is still saying that it will expire in a few days. Is there something else I need to do to tell Lansuite tha...

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Problem with attachments  (602LAN SUITE 2004)
Posted by Robert Smith on Thu Jan 27 2005 at 10:24:23 AM

That's a timeout error. It means the communication is being severed or the client is going into a wait state when it shouldn't.

Do other attachments work fine, eg .gif, .jpg?

Any anti-virus soft...

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Lansuiten2004  (602LAN SUITE 2004)
Posted by Robert Smith on Mon Jan 24 2005 at 9:06:06 AM

Probably a corrupt e-mail or you're using third party anti-virus software:

http://support.software602.com/kb/view.aspx?articleID=844


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Email delivery wrong  (602LAN SUITE 2004)
Posted by Doyle Montgomery on Wed Jan 26 2005 at 12:29:19 PM

Hi thanks for the reply.
They're legit emails. For example - Bob sends an email to Bill, and Jane gets it. Sometimes Bill and Jane will both get one. The Win2K machine with LS is running AVG 7 pro, s...
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